ISO 22329:2021 Security and resilience — Emergency management

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ISO 22329:2021 Security and resilience — Emergency management

ISO 22329:2021

ISO 22329:2021 Security and resilience — Emergency management — Guidelines” for using social media in emergencies. This standard focuses on crisis communication among organizations and the public, using social hubs as a critical aspect in emergency management.

The new standard aims to guide organizations and the public in using and interacting through social media before, during, and after a critical event and highlight how social media can support the work of emergency services. Many have considered ISO 22329:2021 as a game-changer in this domain because it considers making the best use of the available networking platforms and conveying the correct information to stakeholders at the right time.

Organizations must acknowledge the potential benefits and threats associated with social media as a part of their crisis communication strategy. Even though social media can improve situational awareness and real-time communication, it spreads inaccurate and misleading information in many cases with or without purpose. Smart organizations can take advantage of potential benefits and offset negative consequences via the appropriate use of social media.

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Enhanced Trust and Credibility

Achieving certification or accreditation for GDPR compliance demonstrates to customers, partners, and stakeholders that the organization takes data protection seriously. It enhances trust and credibility by providing assurance that the organization complies with GDPR requirements and protects individuals’ personal data.

Competitive Advantage

In a business environment where data privacy is increasingly valued, GDPR certification can differentiate an organization from its competitors. It can serve as a competitive advantage, especially when dealing with customers or partners who prioritize data protection and compliance.

Legal Compliance and Risk Mitigation

GDPR certification indicates that the organization has implemented appropriate measures to comply with the stringent data protection requirements mandated by GDPR. It helps mitigate legal risks associated with data breaches, non-compliance, and regulatory fines by demonstrating a proactive approach to data protection.

Improved Data Governance

The process of preparing for GDPR certification requires organizations to review and enhance their data governance practices. This includes documenting data processing activities, implementing privacy policies and procedures, conducting risk assessments, and establishing mechanisms for data subject rights management. These improvements contribute to better data governance and management practices within the organization.